GlowPilot: Fill the diary. Bring them back. See how full each chair is.
Offer the open hour, bring patients back when their treatment interval is due, and see collected versus invoiced, estimated treatment margin, and how full each machine is. Built for aesthetic clinics and medspas.
GlowPilot: Fill the diary. Bring them back. See how full each chair is.
What still lives outside the chart
The hard part is not “having software”. It is reminders, photos, and the laser living in three different places.
Reception runs the day from a personal thread and a camera roll. The patient file does not see it.
A reminder that never left, or left from the wrong number, still costs you the hour.
Two practitioners, one device. A calendar of people is not a calendar of rooms and machines.
Built for aesthetic clinics, not a generic medical system
Reminders on the visit, a board for lasers and rooms, photos on the chart, and an app for the team. That is the day you already run — in one place.
WhatsApp where your patients already are, plus SMS and email. Tied to the visit — not a personal phone.
Staff reply on the clinic number. After 24 hours, free text stops and a utility template is the way back in.
Treatments need the right device. The board shows whether you need a second laser before the afternoon fills up.
Capture, mark, and compare photos on the patient record — not in a camera roll.
The team works from a phone: calendar, patients, photos, stock.
Coming from Phorest, Boulevard, or a spreadsheet?
The usual objection is not “we love the old software”. It is “moving is too much work”. We treat the switch as a product: a mapping call, a parallel week, and a sample of your diary before you turn anything off.
Patients can still find you on Google or a marketplace. GlowPilot runs the day: calendar, photos, reminders, stock.
About 50 patient files, two weeks of upcoming visits, a handful of photos. If a real patient is not on the chart with a next appointment, you keep the old system.
Confirmations and follow-ups from the same record as the appointment — WhatsApp, SMS, or email, depending on how your patients reply.
Reminders on the visit, not on someone’s laptop
Patients already live in WhatsApp, SMS, or email. GlowPilot sends confirmations and reminders from the same record as the appointment.
- WhatsApp Business (Meta Cloud API) where the clinic already uses WhatsApp — not a desktop window that dies when the laptop sleeps.
- SMS and email for patients who never open WhatsApp. Opt-in per person, per channel.
- Campaigns are a separate module. They are not mixed into appointment reminders.
A voice on the clinic number when reception cannot pick up
When reception cannot pick up, after hours, or always. It books from the real GlowPilot calendar — practitioner, room, and machine. Paid extra, not in any plan.
- It answers the number patients already saved. A website chatbot does not.
- Staff confirm bookings in the app. It does not invent slots or write clinical notes.
- Included AI minutes by plan, then it stops. Extra minutes are not billed silently.
A coordinator for the front desk, not another chatbot
GlowPilot’s assistant reads the same clinic data your team already uses. It summarises the day, flags what needs attention, and can open the right screen so staff spend less time hunting across the app.
Appointments today, who’s next, open gaps in the diary, unpaid visits, and consents still waiting to be signed.
Rebooking gaps, low stock, and open invoices — each suggestion opens the matching screen so the team can finish the job.
“Who is free this afternoon?”, “What’s low in stock?”, “How are we doing this month?” — answers from your live clinic data, not generic advice.
Empty books, pending consents, and inventory running out — surfaced in one place instead of three different lists.
Check practitioner availability and whether a laser or cabin is free without leaving the conversation.
It helps with operations. It does not give medical advice, write clinical notes, or replace your professional judgement.
Questions owners actually ask
See GlowPilot on your book, not on a slide
Request a demo. If you already run another system, we show the switch path before you turn anything off.