WhatsApp, SMS, and email for aesthetic clinics
Patients already live in WhatsApp, SMS, or email. GlowPilot sends confirmations and reminders through WhatsApp Business Platform, SMS, and email — attached to the visit.
WhatsApp, SMS, and email for aesthetic clinics
WhatsApp Web on a laptop is not a clinic channel
WhatsApp Web reminders die when the computer sleeps. A personal phone is not a clinic number. Patients still expect a message they will actually read. The difference is who holds the session: a person, or the clinic.
How it works in GlowPilot
Utility templates, approved in Meta, fired from appointment events you already have. SMS and email cover patients who never open WhatsApp. Opt-in is per patient and per channel. Campaigns are a separate module, not mixed into reminders.
- Connect WhatsApp Business Platform where you already use WhatsApp (we can sit on the WhatsApp Business sign-up call under Setup Complete).
- Map templates to reminder and follow-up events. Add SMS and email for the rest of the book.
- Reception sees the same visit the message refers to — no copy-paste into a private phone.
Who this is for
Aesthetic clinics and medspas whose patients actually read WhatsApp, SMS, or email. Confirmations and reminders leave from the visit reception already uses — not a personal phone.
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