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Cookie Policy

Last updated: 9/30/2026

What Are Cookies?

Cookies are small text files stored on your device. GlowPilot also uses browser local storage for sign-in tokens, theme, and consent choices. We do not load Google Analytics. If you allow marketing cookies, we load the Meta pixel on public pages only (marketing site, signup, demo, and clinic diagnostic). It is not loaded on patient, appointment, booking, or payment pages, and it does not read form fields.

Types of Cookies We Use

Necessary Cookies
Required

Required to run the site and signed-in app: navigation, authentication tokens (currently in local storage), and remembering your cookie choices.

Storage in this category

accessToken (localStorage)
Until logout or token expiry

Stores the signed-in session token so the app can call the API. We plan to move this to an HttpOnly cookie.

Provider: GlowPilot

refreshToken (localStorage)
Until logout or token expiry

Stores a refresh token used to renew the session. We plan to move this to an HttpOnly cookie.

Provider: GlowPilot

gp_session
Browser session (cleared on logout)

Presence flag so CRM pages do not flash patient data before client auth. Not a JWT and not a security boundary.

Provider: GlowPilot

gdpr_consent (localStorage)
Until you clear site data or change preferences

Stores your cookie preference choices and consent timestamp.

Provider: GlowPilot

NEXT_LOCALE
Persistent

Remembers the language you selected (en, es, pt) when using locale routing.

Provider: GlowPilot

gp_last_account (localStorage)
Until you switch accounts, opt out, or clear site data

Remembers the last signed-in email and first name so the login screen can ask only for the password. Cleared if you choose a different account or opt out on this device. Not a session token.

Provider: GlowPilot

gp_last_account_opt_out (localStorage)
Until you uncheck the option or clear site data

Stores that you asked this browser not to remember the last signed-in account.

Provider: GlowPilot

Preference Cookies

These items remember choices such as language, theme, or sidebar state. They are not used for advertising.

Storage in this category

clinic_theme (localStorage)
Persistent

Remembers light or dark theme.

Provider: GlowPilot

pagination_page (localStorage)
Persistent

Remembers the current page in some lists.

Provider: GlowPilot

sidebar:state
Persistent

Remembers whether the clinic dashboard sidebar is collapsed.

Provider: GlowPilot

Marketing Cookies

If you opt in, Meta may store _fbp and _fbc to measure visits and ad conversions on public pages. These cookies are not used inside the clinic app and are not filled with patient data. If you opt in and submit a public lead or demo form, we also send Meta a hashed version of that email so the conversion can be matched to an ad. You can refuse them and still use GlowPilot.

Storage in this category

_fbp
3 months

Meta browser identifier used to measure visits and ad conversions on public pages after you allow marketing cookies.

Provider: Meta

_fbc
3 months

Stores the click id from a Meta ad (fbclid) so a later signup or demo request on a public page can be attributed to that ad.

Provider: Meta

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. You can choose to block all cookies, accept only certain types, or delete existing cookies. Note that blocking necessary cookies may affect website functionality.

Cookie Consent Banner

When you first visit our site, you'll see a cookie consent banner where you can choose which types of cookies to accept.

Browser Settings

Most browsers allow you to control cookies through their settings. You can usually find these options in the "Privacy" or "Security" section of your browser's settings.

Third-Party Opt-Outs

Refuse marketing cookies in the banner to stop the Meta pixel. You can also review Meta ad settings at https://www.facebook.com/ads/preferences.

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience on our website:

  • Essential cookies: The website may not function properly
  • Preference cookies: Your settings and preferences won't be remembered
  • Analytics cookies: not currently used
  • Marketing cookies: ad measurement on public pages will not run
Contact Us

If you have any questions about our cookie policy or how we use cookies, please contact us. We're happy to help and provide any additional information you need.

Email: privacy@getglowpilot.com

For more information about our data practices, please see our Privacy Policy.