Follow-ups the clinic turns on
A catalog of clinic recipes: the details link by WhatsApp, one nudge when nobody replies, the no-show you already track, a review request, and a pack about to run out. It is a catalog, not an automation builder.
Follow-ups the clinic turns on
A blank canvas sends the wrong message
Clinics do not need to draw a workflow. They need a short list of messages that match a real desk: the link, the silence, the empty chair, the pack that is almost finished.
Recipes, each one off until you enable it
Every recipe starts disabled. The details link goes out by WhatsApp when the clinic sends it. A no-reply gets one nudge. The no-show recipe uses the visit you already have. A pack nearing its last session can ask them back. A review request is its own recipe, and it waits until a Google review URL exists. An overdue treatment interval is a campaign audience preset, not a catalog recipe.
- Open the catalog and leave off anything that does not match the clinic.
- The details link, the no-reply nudge, the review request, and a pack about to run out are separate recipes.
- The no-show message is one recipe in that catalog, off until the clinic enables it.
- There is no canvas. Automated WhatsApp sends only when a phone number is already known.
Who this is for
Aesthetic clinics that want a fixed list of follow-ups, on Professional or Enterprise.
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